Communication
Building Communication Skills
In business, getting ideas across successfully requires an understanding of communication styles and behavioural flexibility.
This course will enable delegates to improve their communication effectiveness by recognising and responding not only to direct communication but also the non-verbal, subconscious and indirect communication of others.
Course Objectives:
- How Communications Works
- Active Listening and Responding
- Seeing Others’ Points of View
- Managing Assumptions
- Playing to Strengths
- How Others See You
- Reading Body Language
- Increasing Confidence
- Dealing with Difficult People or Situations
World Class Materials
We are licensed practitioners for both Insights Discovery® and Everything DiSC® which we use to understand an individual’s unique preferences. Our people development programmes contain branded training materials that are simple and deeply insightful based on globally recognised, scientifically proven research. They provide immediate impact and enable positive, lasting change.- Everything DiSC® & Insights Discovery® psychometric training
- Simple: easy to understand so everyone can apply what they learn.
- Universal: it speaks to everyone at all levels.
- Positive: the supportive language is so engaging it empowers people to change.
- Fun! The memorable colour energy system that really sticks.
- Deeply Insightful: take you places you never expected.
- Improve personal effectiveness by knowing and understanding themselves and others better.
- Inspire and facilitate self-awareness, personal development and growth.
- Learn a common language of understanding and interaction that enhances communication.
- Gain a new perspective on self and others that dissolves limitations and expands possibilities.
- Empower self and others to recognise, value and optimise the benefit of difference.
- Transform the interpersonal dynamics, productivity and culture in the workplace
